Question 1

How do I book an appointment?

Accepted Answer

Online booking form, LINE (@pctc), or phone (+66 81 870 4250). We confirm within one business day.

Question 2

Where are you located?

Accepted Answer

244/38 M.9 Central Pattaya Road, opposite 7-Eleven Soi 12 — about 5 minutes from the beach.

Question 3

What are your hours?

Accepted Answer

Monday–Sunday, 09:30–18:00.

Question 4

Do you take walk-ins?

Accepted Answer

We recommend booking, but we do our best to accommodate urgent walk-ins — call ahead if you can.

Question 5

Do your staff speak English?

Accepted Answer

Yes — dentists and coordinators communicate clearly in English and Thai.

Question 6

How much does treatment cost?

Accepted Answer

See our Pricing page for "from" pricing on all major treatments. Every patient receives a written estimate before treatment begins.

Question 7

Why is dental care cheaper in Thailand?

Accepted Answer

Lower operating and labor costs — not lower standards. Materials and equipment are the same international brands used in Australia, the UK and Europe.

Question 8

What payment methods do you accept?

Accepted Answer

Cash (THB), major credit cards, and bank transfer.

Question 9

Can I claim on my insurance?

Accepted Answer

We provide itemized receipts and documentation for reimbursement claims with your home insurer. Check your policy's overseas treatment terms first.

Question 10

Are there hidden fees?

Accepted Answer

No. Your written estimate covers the planned treatment; if anything changes after clinical findings, we discuss it with you before proceeding.

Question 11

Is Pattaya safe for international dental patients?

Accepted Answer

Yes — Pattaya is a major international destination with hotels, transport, hospitals and tourist infrastructure. We provide clear travel guidance throughout.

Question 12

How long should I stay for treatment?

Accepted Answer

Simple treatments: often one visit. Veneers/crowns: about 3–10 days. Implants: typically two trips. Your written plan includes exact timing.

Question 13

Can I estimate costs before I travel?

Accepted Answer

Yes — our official fee schedule is published on the Pricing page. Message us on LINE (@pctc) with your treatment needs for guidance; the final plan is confirmed after in-clinic assessment.

Question 14

Do you help with hotels and airport pickup?

Accepted Answer

Yes — recommended hotels near the clinic and pickup options. Our coordinator will arrange details.

Question 15

What should I bring to my first appointment?

Accepted Answer

Passport/ID, any recent X-rays or dental records, a list of medications, and your questions.

Question 16

Is treatment painful?

Accepted Answer

Modern anesthesia makes most procedures comfortable. Tell us if you're anxious — we take extra time and explain everything.

Question 17

What happens if I have a problem after returning home?

Accepted Answer

You'll have written aftercare instructions and direct contact with our team via LINE and email. We coordinate with your home dentist when needed.

Question 18

How should I care for my new veneers or implants?

Accepted Answer

Brush twice daily, floss, avoid using teeth as tools, wear a nightguard if advised, and keep 6-month check-ups (with us or your home dentist).

Question 19

Do you offer guarantees on treatment?

Accepted Answer

We stand behind our work and will always review any concern; specific warranty terms depend on the treatment and materials — ask during consultation.

Frequently Asked Questions

Appointments & The Clinic

Costs & Payment

International Patients & Travel

Treatments & Aftercare

Still have questions? Message us on LINE — we reply fast.